Across a broad range of industries and geographies, Dexterra customers are using the Dexterra mobility platform and applications to enable their mobile workforce. View customer snapshots by Dexterra application:
» Dexterra Mobile Service
» Dexterra Mobile Sales
» Asset Management
» Other Applications
Business Need: Tennant had tried to implement mobile solutions on a number of occasions, including the mobile solution provided by their backend system provider. They required a scalable, flexible and effective mobile deployment for both the US and Europe. They required a solution that could effectively integrate with SAP via the method selected by the customer, iDocs.
Mobile Application: Dexterra Mobile Service
Backend System: SAP
Device: Windows Mobile PPC
Cast Study: Tennant Case Study
Awards: Effective IT Award
Business Need: This customer needed to improve cycle time during the process of repairing their medical diagnostic equipment. They needed to improve utilization of technicians, have better inventory tracking and reduce equipment downtime. They required a solution that could effectively interact with their existing Siebel system.
Mobile Application: Dexterra Mobile Service
Backend System: Siebel
Device: Windows Mobile PPC
Business Need: This customer needed to manage the delivery, installation and servicing of HVAC equipment. They required a solution that could effectively interface with their SAP interface.
Mobile Application: Dexterra Mobile Service
Backend System: SAP
Device: Windows Mobile PPC
Business Need: This customer needed to automate field service processes including the optimization of scheduling and dispatch processes in the back office.
Mobile Application: Dexterra Mobile Service, Mobile Command Center
Backend System: Legacy
Device: Windows Mobile PPC
Business Need: This customer is an internationally recognized device manufacturer that required a strategic mobility platform that would enable them to implement all required mobile solutions for field sales, field service, warehouse management and any other application required by their business. They required a solution that could interface with many different enterprise backend systems and data sources.
Mobile Application: Dexterra Mobile Service
Backend System: Amdocs, Clarify
Device: Commercial Grade Handheld
Business Need: This customer needed to automate the management of their sales force while utilizing the company's own Smartphone devices. They required a solution that could interface with Siebel.
Mobile Application: Dexterra Mobile Sales
Backend System: Siebel
Device: Windows Mobile PPC
Business Need: This customer needed to deploy a system that could be provided to municipal authorities their parking management systems. They required a solution that could effectively interface with the company's existing management system built on Microsoft .NET technology.
Mobile Application: Asset Management
Backend System: Microsoft SQL
Device: Commercial Grade Handheld
Business Need: This customer needed to automate the process of installing, inspecting and servicing fire suppression systems. They required a solution that could provide field service technicians with accurate information about the system, its configuration and previous inspection information.
Mobile Application: Custom
Backend System: Microsoft SQL
Device: Commercial Grade Handheld
Business Need: This customer needed an effective logistics system to manage the movement of goods from the manufacturing facility to the customer site.
Mobile Application: Custom
Backend System: Legacy
Device: Commercial Grade Handhelds
Business Need: This company needed to accurately capture and track time for employees working in their facilities. The required a solution that could interface with their legacy accounting system, Kronos.
Mobile Application: Mobile Timesheets
Backend System: Kronos
Device: Pocket PC
