Dexterra Executive Leadership Team

 

Michael Liebow
Chief Executive Officer

Michael is a seasoned leader who brings more than 25 years of sales, marketing and management experience to Dexterra. Most recently, he served as a vice president in IBM Global Business Services, a $20 billion division, where he was responsible for creating a new portfolio of composite business solutions. In addition to his career at IBM, Michael has held a variety of senior management positions across a diverse range of industries, including high-technology, consumer package goods, communications, media and entertainment. With a strong entrepreneurial focus and technical vision, Michael has a proven success record in building organizations that uniquely address the needs of global markets and industries.

 

Suhas Uliyar
Chief Technology Officer

Suhas spent more than eight years in key product management roles at Micromuse, including VP of Technical Sales & Services and acting CTO & Chief Solutions Architect for the Netcool suite of products. In these roles, he was the key business and technology strategist driving Netcool sales at most of Micromuse's largest worldwide customers and was instrumental in development of their technical services and channel support organization. Prior to Micromuse, Suhas held key positions at Sun Microsystems and Hewlett Packard.

 

Rob O'Farrell
Executive Vice President, Engineering

Rob's extensive experience in design, development, implementation and management of enterprise applications includes twelve years at Apex Learning, where he served as Director of Engineering and CTO. In addition, Rob has provided engineering management and consulting with companies such as Microsoft, InteliTouch, BeCentric, Onlinevisit, and OCI, Inc. Rob has been a Certified Microsoft Engineer since 1991 and Microsoft Certified Partner since 1993.

 

Dave Shoup
Executive Vice President, Operations

Dave brings a wealth of global experience in executive management and global operations with over two decades in the wireless telecommunications and software industries. Prior to joining as a member of the founding team of Dexterra, Dave was VP of Customer Management at Octane Software, the pioneering internet CRM software company. Prior to Octane he lead strategic customer operations and consulting in Europe, Asia and Latin America for AirTouch International (Vodafone).

 

Marc Austin
Vice President and General Manager, North America

Marc has extensive experience accelerating revenue growth at mobile enterprise software and telecommunications companies, including AT&T where he was the general manager for the BlackBerry business, establishing AT&T as the worldwide leader of BlackBerry solutions. By the end of 2005, Marc’s team contributed to over 30 percent of RIM’s worldwide sales and increase in total subscribers. At Dexterra, Marc helped cement Dexterra’s leadership in the telecommunications space, having established distribution channels with OEM business offers from wireless network operators including Vodafone, Verizon Wireless, AT&T, Sprint, T-Mobile, Rogers Business Solutions, Bell Mobility, Telus and Telefonica.

 

Rikke Helms
Vice President and Managing Director, Europe

Rikke is a seasoned executive with more than 20 years of strategic and operational management experience in the IT and telecommunications industry. Most recently, she was with Vodafone, where she led its global business product division, establishing new product lines, commercial models and go-to-market plans. Prior to Vodafone, she held senior management positions at Logicalis and IBM, before being appointed president of the Digital Services division at Cable & Wireless, where she spearheaded the company's move into digital services and managed application hosting.

 

Murray Bergin
Managing Director, Asia Pacific

Murray has over 30 years of experience in the IT and telecommunications sector, including executive and sales management positions at IBM, Unisys, and Telestra, the Australian telecommunications provider, and consulting roles with KPMG. He has had key responsibilities in organizations exceeding 1500 employees and revenue of over $1 billion. An expert in international business, Murray has spent his career working around the globe including Asia Pacific, North America and Europe.

 

Jim Lambert
Vice President, Marketing

Jim has more than 20 years experience in technology-based companies in CRM, telecommunications and business commerce. Most recently he led corporate marketing at Rearden Commerce where he was instrumental to its successful launch in 2005 and subsequent market growth. In addition to a strong tenure in multi-national corporations such as Nortel, Siebel and Peoplesoft, Jim has held executive marketing positions in four start-ups, including Octane Software where he directed all marketing from its global launch to its record-breaking sale to E.piphany.